HCL Technologies inks multi million dollar deal with Freescale Semiconductor

Technology player HCL Technologies has entered into a five-year, multi-million dollar deal with Freescale Semiconductor, a provider of embedded processing solutions. Under the pact, HCL will serve as an exclusive technology partner for Freescale, managing and strategically transforming its end-to-end corporate IT Infrastructure landscape. 
HCL will deliver services to Freescale across 20 countries, handling a user base of 19,000 employees spread across 80 different locations. Freescale will also leverage HCL's global delivery centers in Poland and Shanghai for multilingual help desk support. 

As part of the engagement, HCL will manage and transform infrastructure operations covering desktop support, compute, storage, database, telecom (network & security), process automation and compliance with the use of its pioneering Management Tools as a Service (MTaaSTM) framework and gold standard processes. As a result, Freescale will develop more resilient systems, optimize its operational costs, increase visibility into IT operations, experience reduced technology complexity and improved quality, sustain highest levels of customer service and drive innovation to existing and new initiatives. 

"The semiconductor industry is dynamic, fast paced and highly competitive",said Hal Yarbrough, director of IT Infrastructure at Freeslace Semiconductor. "HCL will be a key partner in sharing our vision of building a robust and agile IT environment required to keep pace with the growing technological innovation demands of the business and creating new ideas and technologies for the next generation opportunities,'' he said. 

Vinod Chandran, senior vice president and head of North America, HCL Technologies said, "HCL is committed to delivering innovation to its customers. With a decade of industry experience, expansive service capabilities and mature business models, HCL is well poised to help Freescale create the finest experience for its customers as well as employees and accelerate the pace for its mission-critical and novel inventions." 

HCL's infrastructure services division is the fastest growing line of business of HCL Technologies, a leading global IT services company. The division manages mission critical environments and handles over 3 million devices for over 1.7 million end users.