Infosys seems to be witnessing an exodus of its feet-on-street sales force. Over 50 people have exited the company in the US in the last few quarters with many joining its cross-town rival Wipro. Most of the exits are thought to be in the Banking, financial services and insurance (BFSI) sector.
Sources say Infosys' sales team is under a lot of pressure from all corners. Performance pressures have increased significantly . There is also the morale issue among sales professionals , due to delay in salary increments and negative publicity about the company's unhappy performance for the last many quarters.
The exits have happened across businesses with many quitting to join Infosys' Indian rivals in new verticals. With many in leadership roles quitting Infosys, they are taking many of the juniors with them.
Sources in Wipro confirmed that many ex-Infosys sales and marketing people had indeed joined the company. Infosys spokesperson, however , declined to comment for the story saying: "We will not be offering comments on this matter."
Wipro is trying to hard to make a big impact in the US. The company is investing significantly to build a strong sales front in the US and Europe . "To be effective, we have to hunt in a pack in the client organization. We have created dedicated hunting teams. We have a separate hunting and farming focus," CEO TK Kurien had said earlier.
Pradeep Udhas, partner & head IT/ITES in KPMG India said, "Most Indian IT companies have drastically increased their focus on sales. Organizations are investing to scale up their sales engines in the US market."
Sanjay Dhawan, leader, technology, PwC India said, "There is quite a lot of traction in hiring for sales people. There is also this phenomenon of one person leaving taking many others in the team. Therefore companies are challenged with huge exodus. Also direct poaching is also being seen in the tech sales space."