Google, Few SMBs in India are online

Just half a million of India's nearly 40 million small and medium business enterprises (SMBs) are leveraging the low-cost online medium to expand their consumer base, a top official from search giant Google said. 

"India has about 40 million small and medium businesses (SMBs) of which only around 500,000 are online. This figure needs to rise if these entities want to reach their consumers at lowest cost and raise their profits," Google Asia Pacific President Karim Temsamani told reporters here. 
Today, internet is one of the most effective and cheapest mediums. It is the most profitable medium for SMBs which involves low advertising costs and covers as many customers as possible in the geographies of their choice, he added. 

"In India, Google has helped 200,000 such SMBs realise their potential online through our online advertising programme, AdWords," Temsamani said. 

Google's AdWords is an advertising platform which allows enterprises to show advertisements to individuals who type in keywords related to the products or services it offers. 

More businesses in Asian economies like India, China, Indonesia, Malaysia, etc are smaller in size compared to the Western economies and they are driving the change faster than the big companies, he said. 

Commenting on the growth bottlenecks faced by SMBs in India, Temsamani said lack of infrastructure available for these businesses to have an online presence and use of advertising to enhance awareness of their offerings through the Internet, is a major issue. 

"Besides, infrastructure another factor, which can be considered as a major bottleneck is that India being a country of diverse languages and dialects lacks representation of such languages on the Internet and this also restricts the growth of these businesses," he added. 

According to Indian government data, Micro, Small and Medium Enterprises (MSMEs) accounts for about 45 per cent of the manufacturing output of the country and 40 per cent of the total exports. 

The sector is estimated to employ about 69 million people in over 26 million units across India, which offers more than 6,000 products ranging from traditional to hi-tech items. 

Temsamani said low investment on mobile technology or platforms is also limiting the growth of SMBs. 

"One needs to understand the fact that more and more consumers are using mobile devices. If your's is a small business, then not only is it your opportunity, but the capability of these devices have will provide you a great business advantage," he added.