According to Zalak Shah, research analyst, Gartner, “Indian organisations are still largely paper driven, but there is increasing importance of digitisation and the need to access information anytime, anywhere. This represents an opportunity for print providers to expand their services into optimising the document workflow that support business processes.”
HP remained the market leader in the Indian printer; copier and MFP market (see Table 1), as its market share totaled 51.5 per cent, followed by Canon with 21 per cent and Epson with 9 per cent share. Samsung Electronics accounted for 7 per cent, while Ricoh accounted for 6 per cent of the market in the third quarter of 2013.
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