The World BPO Forum, in association with BPO Association of India plans to train people in Tier-II and Tier-III cities over the next few years.
The organisation has tied up with BPOs like Bharti.co and iQor to help train people in smaller towns and cities in India. The forum is also in talks with several other industry players to provide skills training in cities like Shimla, Cochin, Patna, Ranchi, Gandhinagar, Trivandram, Jaipur, Pune, Lucknow and Agra, to name a few.
As part of this initiative, Bharti.co, a Sahibabad-based BPO will set up a training academy in Sahibabad to train individuals with skills relevant for the industry. "We are talking to about 20-25 more companies to join us in the initiative," said WBPO Forum co-founder BL Jain.
"There is demand from the Indian domestic market, which expected to grow in the coming years. Due to pressures like high real estate and manpower costs in big cities, BPOs are likely to move to smaller towns even more aggressively, Moreover, demand for the Indian domestic market and demand for regional talent is also likely to create demand for the right talent in Tier-II and Tier-II cities."
The Forum has also partnered with the University of Rajasthan to provide skills training not only in BPO, but also in other areas such as accounting, to 2,500 students of the University. "We shall provide job assistance to them and help them get employable at the upcoming Mahindra World City in Rajasthan," he added.
WBPO Forum and BPO Association of India will hold conferences in 26 cities across the country to promote its skills training mission for Tier-II and Tier-III cities.
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